Shipping
Shipping to Italy
The current shipping provided by Patforpet.com is 24/48 hours.
The shipping cost is €7.00 for orders under €80.00.
For orders with an amount equal to or greater than € 80.00, shipping is free.
Generally, the morning after receiving this email, you can check the expected day and time slot for delivery.
The telephone number is provided to the courier only and exclusively to be able to contact the Customer in case of problems, not to agree or notify about the arrival.
Unlocking and Resending Packages Fees
If a package is not delivered because the recipient is absent, the courier may hold it pending or charge a fee for resending.
- In these cases, all unlocking and resending costs are always charged to the customer , since it is the recipient who did not collect the goods.
- It is the customer's responsibility to contact the courier to arrange a new delivery. If we have to contact the courier on behalf of the customer, it will only be as a courtesy, but any costs will still be at the customer's expense.
Shipments abroad
Shipments abroad are currently disabled.
For information you can contact us.
For Step products...
In case you want delivery in one of the following ways: *
- On a certain day
- In a certain time slot
- At a set time
a service charge of €5.00 will be applied.
* The three modes above are only available for Step line products.